77db audio — Privacy Policy

1. Introduction & Commitment

77db audio ("we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains what information we collect when you register, play games, or use our services on 77db audio, and how that information is used.

By creating an account or using our services on 77db audio, you agree to this Privacy Policy. We commit that your personal information will never be sold to third parties or used beyond the specific purposes of our services.

2. What Information We Collect

77db audio collects information from you for various purposes. This data falls into two main categories: information you provide directly, and information collected automatically while you use our services.

Type of Data	Example	Reason for Collection
Identifying Information	Name, date of birth, national ID	Age & Identity Verification (KYC)
Contact Information	Mobile number, email address	Account & Transaction Notifications
Financial Information	Mobile banking number, transaction history	Deposit & Withdrawal Process
Device & Network Information	IP address, browser information, operating system	Security & Fraud Prevention
Gaming Activity	Gaming history, bet amounts, wins and losses	Service Quality Improvement & Responsible Gaming
Cookies & Tracking	Session cookies, preference storage	Improving User Experience

3. Purpose of Data Use

77db audio uses the information we collect only for defined, legitimate purposes. We never use your data for unnecessary purposes or share it without your consent.

• To support account creation, identity verification, and login security.
• To process deposits, withdrawals, and other financial transactions.
• To inform you about bonuses, promotions, and special offers (subject to your consent).
• To prevent fraud, money laundering, and other illegal activities.
• To promote responsible gaming and provide support to players experiencing difficulties.
• To improve the platform's technical performance and enhance service quality.
• To fulfil legal and regulatory obligations.
• To provide customer support and resolve complaints.

4. Cookies & Tracking Technologies

77db audio uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that make your experience smoother and more personalized.

We use three types of cookies — essential cookies (to maintain login sessions), functional cookies (to save language and preferences), and analytical cookies (to monitor site usage). You can manage cookies at any time through your browser settings; however, disabling essential cookies may cause some features to not work correctly.

5. Data Sharing & Third Parties

77db audio may share your personal information with third parties in limited, specific circumstances. These include:

• Payment Providers: Necessary information is shared with mobile banking services such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Legal Authorities: Disclosure of information is mandatory when required by court order or regulatory authority directive.
• Security Partners: Specialized firms may be engaged to ensure fraud prevention and cybersecurity.
• Game Providers: Licensed game providers may receive the minimum data necessary, strictly governed by contractual agreements.

6. Data Security Measures

77db audio uses industry-standard security technology to protect your information. Our security infrastructure is regularly reviewed and upgraded to keep your data safe at all times.

• 256-bit SSL/TLS Encryption — applied to all data transfers.
• Two-factor authentication (2FA) — to keep your account secure.
• Encrypted database — for data at rest.
• 24/7 Security Monitoring — to detect unusual activity.
• Regular security audits — conducted by third-party experts.
• Access controls — staff can only view data that is necessary for their role.

7. Data Retention Period

77db audio does not retain your data beyond what is necessary. All information is kept while your account remains active. After account closure, certain data may be held for a limited period to meet legal obligations.

• Transaction records: 5 years (as required by financial regulatory authorities).
• KYC verification documents: 3 years after account closure.
• Customer service conversations: 2 years.
• Cookie data: until session ends or a maximum of 12 months.
• Marketing preferences: until consent is withdrawn.

8. Your Rights

As a 77db audio user, you have clear rights over your own data. We always respect these rights and aim to respond promptly.

9. Protection of Minors

77db audio is strictly for users aged 18 and above. We never knowingly collect information from minors. If an underage account comes to our attention, it is closed immediately and all associated data is deleted.

If a parent or guardian suspects their child is using 77db audio, please contact our support team immediately. We will investigate and take action within 24 hours.

10. Policy Changes & Updates

77db audio reserves the right to update this Privacy Policy when necessary. For significant changes, advance notice will be sent to your registered mobile number or email. For minor updates, the "Last Updated" date at the top of the page will be revised.

Continued use of 77db audio after any policy changes will be taken as acceptance of the updated terms. We recommend reviewing this page periodically to stay informed.

11. Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact the 77db audio support team. Our data protection team will review your matter within 48 hours.